Privacy Policy

DR Handy Services INC  ·  Effective Date: June 19, 2026

This Privacy Policy describes how DR Handy Services INC ("DR Handy Services," "we," "us," or "our") collects, uses, and protects information when you visit www.drhandyservices.com, contact us, request a quote, or use our services (collectively, the "Services"). By using our Services, you agree to the practices described in this Policy.

1. Information We Collect

  • Information you provide: name, email address, mobile phone number, service/property address, and details about the work you request.
  • Transaction information: services purchased and billing details (card data is processed by our payment provider and not stored by us).
  • Automatically collected: IP address, browser/device info, pages visited, via cookies and analytics tools.

2. How We Use Your Information

  • To provide, schedule, and perform requested services and respond to inquiries.
  • To send appointment reminders, service/dispatch updates, quotes/estimates, and billing or account notifications.
  • To send promotions or special offers, where you have consented.
  • To improve our website and Services, and to comply with legal obligations and prevent fraud.

3. SMS / Text Messaging Program

When you provide your mobile number and opt in, you agree to receive text messages from DR Handy Services related to appointment scheduling and reminders, service and dispatch updates, quotes and estimates, billing and account notifications, and occasional promotions.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected] / (703) 310-8232.
  • Consent to receive text messages is not a condition of purchasing any goods or services.

Mobile Information & Data Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information may be shared with subcontractors only for support services, such as customer service, and only as needed to deliver the messages you have requested.

4. How We Share Information

We do not sell your personal information. We may share information only with service providers/subcontractors (bound by confidentiality), for legal compliance, or in a business transfer. Text messaging opt-in data and consent are never shared with third parties or affiliates for any purpose.

5. Cookies & Tracking

We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser; disabling them may affect functionality.

6. Data Retention

We retain personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights & Choices

  • Marketing opt-out: reply STOP to texts or use the unsubscribe link in emails.
  • Access / correction / deletion: contact us at [email protected].
  • You may have additional rights under applicable privacy laws.

8. Data Security

We use reasonable administrative, technical, and physical safeguards. No transmission or storage method is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect their information.

10. Third-Party Links

Our site may link to third-party sites; we are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Policy; changes are effective when posted with a revised Effective Date.

12. Contact Us

DR Handy Services INC
7414 Exmore Street, Springfield, VA 22150, United States
Email: [email protected]
Phone: (703) 310-8232
Website: www.drhandyservices.com